Customer Success Program

Celebrate Your Success. Earn Valuable Rewards

At Genesys, we're proud of the results our customers have accomplished through innovative use of our products and services. You've worked so hard to achieve greater customer satisfaction, new levels of efficiency, and profitability. Let's work together and send a powerful message to the market.

The Genesys Customer Success Program provides our customers with a platform to participate in a variety of activities highlighting your success and innovation using Genesys solutions. As a reference partner you're invited to share your experience and best practices with other Genesys customers, prospects and industry influencers. In exchange for your participation, you earn points towards rewards of your choice. And because we understand your time is very valuable, you decide your level of participation, including the frequency of activities and the methods that you are most comfortable with.


Join and enjoy the benefits right away

  • Redeem point for rewards of your choice
  • Leverage advanced insight into the Genesys strategy and influence future product direction
  • Gain industry visibility and recognition as a customer care innovator for yourself and your organization
  • Build valuable relationships with industry peers and interact with Genesys executives


Customize the program to your needs

  • Let us write your success story
  • Join a best practices roundtable
  • Allow us to use your company name / logo in communications
  • Participate in a press interview
  • Take part in a press release
  • Speak at an event
  • Talk to analysts
  • Star in a video case study


Your information is in good hands

Don't worry about giving away your secrets. As a trusted advisor, we know how valuable your information is, and we are trained to treat it as such. The process is transparent, reliable and carefully managed, and you will have the opportunity to approve all of the steps being taken.


Datasheet: Customer Success Program